Frequently Asked Questions
Listed below are questions often asked about our sale…selling, shopping, joining our team or becoming an advertising sponsor. If after reading our website and these FAQ’s, you find that you need more info, please feel free to contact us firstname.lastname@example.org or call 410-603-3925.
Once you shop our sale or sell your kids items with us, you’ll never go back to yard sales or retail again! We know Mom’s are short on time and families are short on funds. We have it all under one roof –great selection and great prices.
How does the sale work?
Families clean out their attics, closets & garage, sell their items with us and earn up to 70% of the sales price. Sellers decide their own price and whether or not to discount or donate the item. It’s easy…just gather all your items, register as a seller and tag items using our secure website. Bring tagged items to us at your chosen check in time and we do the rest for you. Sellers do not have to be present to sell. Unsold items can be picked up after the sale or keep them tagged and bring to our next sale! If you don’t want the unsold item back, we’ll donate for you but you’ll get the tax deduction. Expect to receive a check for your sold items within 10 days after sale closes.
When & Where is the sale?
Check our home page for sale locations, dates, schedule etc.
How often do you have the sales?
We are a semi-annual consignment sale event. Our Spring/Summer event normally occurs around March/April and our Fall/Winter occurs around September/October.
How do I become a seller?
That’s easy, visit our “Seller” page on the website and click on “register here” to create your account. Be sure to setup your account under the name you want your check issued to and include a full mailing address. The non-refundable fee to participate is just $9.50 and payable via Paypal at the time you register. Next, gather your supplies & items to sell, prepare them for sale following the tips & directions on our “Tagging” page of the website. This page has everything you need to know and quick checklist!
Finally, select a check-in time to bring in your items (appointment required). Remember to sign up and join our Team to increase your sales percetnage & lower your consignor fee.
You’ll get a check for 60% of your sales on sold items within 10 days of the sale close. Consignors who fulfill one 4 hour shift earn 65% of their sales and consignors who fulfill two 4 hour shifts earn 70% of their sales.
Why should I sell at this event?
With our event, you are in control of how your item sells (pricing & discounting). Plus you get more money because you, receive the higher percentage of sales price (up to 70%)!
Yard sales are a lot of work for very little money and way too much haggling. Online sites are great...when the person shows up to purchase your item for the asking price and the meeting place is close to you.
Where do I sign up for drop off of my items to sell?
When you register as a seller, you will see “check in sign up” and all open time slots appear. You can also click on “Register with a consignment.” Pick a time that fits your schedule. Bring your items (tagged and ready to go on the sales floor) along with the inventory report to your appointment. **We strongly recommend registering for the check-in appointment at the time you register as a seller to insure you get the date/time that works for you. Early morning, lunch time and evening appointments fill up very quickly.
Where do I sign up as a Team Member so I can increase my profits or where can I find out what’s involved in becoming a volunteer?
Visit our “Team Members” page of the website to learn more about what is involved. As a seller who assists for 4 hours you will increase your consignor profits by 5% AND shopthe pre-sale earlier (more shifts, earliest shopping). Consignors who assist for two 4 hour shifts will increase their sales percentage by 10% and shop the pre-sale earlier. Super Mom team is by special approval only and earn an additional 15% of their sales should email us at email@example.com for details. Send your husband to assist with setup or break down of tables & racks (light lifting required)…we could use the extra muscle…and you get to shop the pre-sale!
What happens if I sign up as a team member then have to cancel?
Please consider this commitment carefully and make sure you are available before you sign up. Because we rely heavily on our team members and their assistance in maintaining a high quality sales event, we hope you understand our need for such policies. All team members must be on time and complete their entire shift to receive Team Member benefits as well as insure proper & constant floor coverage for customers.
If you are unable to fulfill your commitment, please notify us immediately by calling 410-603-3925. We will ask that you either choose a different shift or find a back-up replacement to fulfill your shift. It is your responsibility to find a replacement. If you are unable to find a replacement and are a no show, your consignor sales percentage will be lowered to 50% (only lowered IF you do not contact us to reschedule). In addition, you will not be permitted to sign up as a Team Member at future sale events or participate in future Team pre-sales. Deadline for cancellations for Salisbury event is Monday BEFORE the sale 5pm. Deadline for cancellations for the Milford event is Wednesday BEFORE the sale 5pm. Any cancellations after that time will be subject to the policies stated above. Some extenuating circumstances will be considered.
And if my items don’t sell?
If by chance something doesn’t sell you have the option (when you tag the item) to choose to either donate the item or pick it up at the end of the sale. See sale schedule on “Home” page for pickup requirements. You can also hold on to the tagged item and sell it at our next sale event. If you decide to donate, we’ll handle delivering the donation to charity for you but you get the tax deduction and can print out an inventory report of donated items from your seller account after the sale ends for tax purposes.
When do I pick up items that haven’t sold that I don’t want to donate?
All unsold items that won’t be donated must be picked up between 3 – 4:30pm on final event day. Any items not picked up will become the property of Coastal Consignment, Inc. We do not have the facility after this time or the storage to hold items for you. No exceptions…sorry.
You MAY have someone else pick up your items for you. Please let us know ahead of time the name of the person you're sending and tell them to bring their ID so that we may release your items.
How can I tell if my items have sold?
No need to wait until the sale is over…at the end of each day of the sale, we will update seller accounts with what has sold to date. On the last day of the sale, after we have closed to the public, we will update accounts by 2:30pm so you can see what unsold items you have to pick up. Log into your account and click on View Settlement Report to see what has sold and how much money you've made so far. Ahhh…the beauty of computers!
Do I have to be present to sell?
No. Once you drop off your items, we handle the rest. The success of our sale relies heavily on the assistance of our Team Members. If you have the time, please consider joining our Team and in exchange we offer an increased profit percentage on your items sold!
When can I expect my check for items sold?
Checks will be mailed within 10 days of the sale end date to the name and address on your account that you provided when registered as a seller.
What’s a good price for my items…how do I know?
Normally around 25 - 30% of retail for clothing; high demand items such as baby gear and boutique brand clothing can go 40-50% of retail if in new condition. Gymboree and Carters are NOT boutique brands. Price clothing competitively since they are in abundance. Toys (indoor & outdoor), furniture, baby gear, etc. are in high demand and normally sell for a higher percentage than clothing. Remember we have a $2 price minimum. Similar items can be combined to meet the $2 minimum. A good rule of thumb is to ask yourself…how much would I pay for this item? Research the internet and e-bay for retail costs too. Everyone is getting a good deal by selling and shopping with us! Click here for a list of pricing suggestions but remember...you are in control of how to price your items and this list is merely a suggestion.
Is there anything I can’t sell?
Drop side cribs, Stuffed animals (unless they do something or talk). Winter clothing will not be accepted for the Spring/Summer sale (and vice-versa). Clothing in zip loc bags; all clothing (ex: onsies) MUST be on hangers as they just don't sell in bags.
Also, anything that has been recalled. Visit the U.S. Consumer Product Safety Commission website to learn more. You are the reseller and responsible for verifying compliance with the law. We are here to help too.
“High quality, Brand name items”…what brand names can I sell?
Anything in great condition from our local department stores and locally owned boutiques will be accepted. Walmart and Target brand names accepted if they are in brand new condition and/or brand new with the tags. These items normally sell for an affordable price at full retail therefore we would like to leave them out of our sale.
Fall/Winter sale accepts holiday outfits and costumes...Spring/Summer sale also accepts Easter outfits. And we always accept ballet, cheer, gymnastics, karate, scout and school and sport uniforms.
Is there a minimum or maximum to what I can sell?
We ask that each consignor bring a minimum of 15 or more items. This will earn you a pass to shop our pre-sale.
What if the item I want to sell isn’t worth the minimum $2 selling price?
No problem, find similar items and group them together to get to the minimum $2 tag price. Visit our website, “How to tag” page for more details and help.
Do I get my hanger back when clothes sell?
No-clothes sell with the hanger. You can find inexpensive hangers at the dollar & discount stores. Some stores will give them away if you ask (Ex: Old Navy, OshKosh, Carters etc). We suggest recycling those hangers you get when you buy new clothing to save money and the environment! Please use appropriate size hangers. Sloppy clothes on hangers won't sell. REMINDER: NO WIRE HANGERS, PLASTIC ONLY.
How do I tag my items…what are the requirements?
Can I handwrite tags?
No, handwritten tags will not be accepted. We use a computerized tagging system which saves sellers tons of time and money! Our consignors love the computerized system.
Is there an entry fee?
What if I buy something, get it home and find it damaged or it doesn’t fit?
All sales are final, no refunds, returns or exchanges. Please carefully inspect all items before purchasing. If the item is the wrong size, or not to your liking, you are welcome to sell it at our next sale.
Do I need to bring anything with me to shop?
We suggest a list of your kids’ sizes and needs, a tape measure for larger items, a cardboard cutout of your child’s foot for shoe sizes (what fun for them to make!). Friends don't let friends shop alone so bring one or two with you and make it a "girl's day out"!!
Shoppers may bring in strollers of ANY size. No bags though (diaper, large purses the size of a regular 8.5x11 sheet of paper, etc). All strollers & bags will be checked upon entrance and exit so please be prepared to lift those cute little baby bums so we can check for the occasional missed item at check out. Our consignors appreciate your understanding and for purchasing their items!
May I bring my kids to the publice sale?
Absolutley! Kids are always welcome at the public sale. Please keep in mind that the sale will be very busy & crowded and for their safety, children must be accompanied by an adult and stay with them at all times. All bags and strollers will be checked upon exit. We appreciate your cooperation and understanding.
Do you take credit cards or checks?
Cash and Visa/MC/Discover only. Photo ID is required for ALL credit card purchases. No personal or business checks accepted.
REMINDER to shoppers: No diapers bags or large purses/diaper bags permitted while you shop so please plan accordingly and leave them in the car. All bags and strollers will be checked at the door upon exit. A purse/bag is considered large if it is larger than a regular sheet of paper (8.5x11).
What is the “Mommy Boutique”?
Local businesses that offer family or child related product or services. Also, visit our Sponsors listed on the “home” page of our website. They offer some great products and services.